When planning or booking your holiday it is often easy to overlook 'commonplace' details which are not part of your holiday experience. The information on the following pages is very important as it forms the basis of your agreement between you, the client, and us, Studio Préniac, and we ask you to read it carefully.
In particular, the Booking Conditions detail our responsibilities to you and yours to us and provide guidelines to cover circumstances which may arise.
When you sign the Booking Form or acknowledge agreement of our booking conditions as detailed on our website, you are confirming that you have read the Booking Conditions and agree to be bound by them.
It is strongly recommended you and your party arrange a comprehensive travel insurance policy, this must include cancellation, repatriation, medical and personal cover and also full cover for the party's personal belongings, since these are not covered by Studio Préniac.
However, you purchase your insurance you must satisfy yourself that the policy is adequate and appropriate for your needs, and in particular for any activities you are contemplating during your holiday.
In the event of a non-insurable cancellation, refunds of amount paid will be made if the Studio Préniac are able to re-let the holiday booked and any expenses or losses incurred doing so will be deducted from the refundable amount.
All bookings must be made on our Booking Form and signed by the party leader who must be over 18 years of age. For group bookings, there should be one single payment.
The party leader is responsible for making all payments due to Studio Préniac and guarantees payment of the full cost of the holiday for all those mentioned on the Booking Form and of others whom he or she may later add.
Once we have received your Booking Form and all appropriate deposits, we will confirm your holiday by issuing a confirmation letter.
The prices quoted on our website or in our publicity and promotional materials are correct at the time of publication. In the event of any changes in our prices to those stated we will notify you prior to accepting your booking.
Brochure Accuracy - Every care has been taken to ensure that the information in the brochure(s) is accurate at the time of printing, however, as a result of local conditions e.g. weather, time of year it may sometimes be necessary to change from the itinerary as advertised in our brochure(s) or website.
Whilst we reserve the right to change our prices, your confirmation letter price is fully guaranteed and will not be subject to change
A non-refundable 25% deposit per person is payable at the time of booking. Payment by direct bank transfer. We no longer accept cheques. In the case of group bookings, there should be one single payment.
The balance of the holiday cost is payable 12 weeks before the start date of the course. If the booking is made within 13 weeks of the course start date, then the full amount will be due up front. If we do not receive all payments due in full by this date, we reserve the right to treat your booking as cancelled by you.
If you wish to make amendments to your booking after the contract is formed, we will do our best to arrange this. Amendments requested within 12 weeks of the course start date may result in cancellation charges as laid out below.
You or any member of your party may cancel your holiday at any time provided that the cancellation is made in writing by the person signing the booking form. Cancellation charges will be calculated from the date of receipt of the written (email or post) cancellation.
Charges will be made as follows:
• Cancellation 12 weeks or more before the course will result in the loss of deposit unless we can re-sell the holiday. If we refill the place, then we will return your deposit minus an admin fee of €40 per person.
• Cancellation 8-12 weeks before the course will result in the loss of 50% of the cost of the holiday.
• Cancellation 4-8 weeks before the course will result in the loss of 75% of the cost of the holiday.
• Cancellation less than 4 weeks before the course will result in the loss of 100% of the cost of the holiday.
We reserve the right to re-sell any part of a cancelled holiday and this does not affect our right to levy the cancellation fees.
We will do our utmost to deliver the holiday which we are contracted to provide you. As our holidays are booked months in advance, we may occasionally have to make changes and reserve the right to do so at any time.
If we do alter your holiday in any way, we will inform you of the alteration as soon as possible.
In the event of a major change we will offer you the choice of agreeing to the changes and accepting their impact or cancelling your holiday and receiving a full refund of monies paid by you to us.
The following exclusion applies: If we are required to make a major change due to the following list of circumstances beyond our control, then Studio Préniac will not be liable to refund any monies paid to us: war or threat of war, riot, terrorism, natural disasters, pandemics, acts of god, fire, industrial disputes, technical problems or accidents with airports or transport, adverse weather conditions or governmental action. Please therefore ensure that adequate travel insurance is purchased to cover these situations.
It is unlikely that Studio Préniac will have to make any changes to your travel arrangements. However, we do plan the arrangements many months in advance and occasionally, therefore, it may be necessary to make changes and we reserve the right to do so at any time. Most of these changes will be minor and Studio Préniac will advise you of them.
It is therefore important, in the unlikely event of cancellation by Studio Préniac, that adequate travel insurance is purchased to cover the cost of travel arrangements already made, as these costs are not covered by Studio Préniac. However, all monies paid to us will be returned in full.
The following exclusion applies: If we are required to cancel the holiday due to the following list circumstances beyond our control, then Studio Préniac will not be liable to refund any monies paid to us: war or threat of war, riot, terrorism, natural disasters, fire, industrial disputes, technical problems or accidents with airports or transport, adverse weather conditions or governmental action.
Please therefore, ensure that adequate travel insurance is purchased to cover these situations.
On a guided or a workshop holiday it is necessary that you abide by the authority of the leader who represents Studio Préniac. Signing our booking form signifies your agreement to this.
If you are affected by any condition, medical or otherwise, that might affect your or other people's enjoyment of the holiday; you must advise us of this at the time of booking.
If a client is unable or does not choose to complete an itinerary outlined for a holiday, Studio Préniac is not liable to supply alterative itineraries, excursions, accommodations, services or staff for the period when the client is not present with the group, however, where possible, an alternative itinerary may be provided.
Studio Préniac reserve the right to have other parties staying in or on the property unless the whole Préniac site is taken by your party.
The client must undertake to behave in such a manner as not to disrupt the enjoyment of other guests staying on the site or prejudice the reputation of Studio Préniac with our customers, its suppliers, staff or local residents. The holiday of any client or party in breach of this clause may be terminated immediately and without compensation and Studio Préniac will have no further contractual obligations to them.
Clients shall indemnify Studio Préniac in respect of all and any claims made against Studio Préniac as a result of damage caused to the property or any of its contents. All losses, damages and breakages whether accidental or deliberate, will be charged to the client and must be paid for before departure from the property.
The use of the accommodation and amenities such as the swimming pool, barbecues or parkland is entirely at the Client's risk and no responsibility can be accepted by the Owners for any injury or loss or damage to the Client or his/her visitors or their belongings.
No glasses are permitted by the poolside. Any glass breakages in the pool area will result in a fine of €500. Please use the plastic glassware provided for this purpose.
The swimming pool, although fenced and alarmed, is unsupervised. Children MUST be supervised when using the swimming pool at all times. The Owners reserve the right to ask unsupervised children to leave the pool area at any time.
Please remember, this is a rural area and that Studio Préniac cannot be held responsible for any indigenous animals or insects that may be present.
Under no circumstances shall Studio Préniac's liability to the Client exceed the amount paid to the Studio Préniac for the holiday period.
If you have a complaint or problem with your holiday we would ask you to discuss this with us whilst you are here, in the first instance, and we will try to resolve any problems immediately.
Bookings for extra services such as taxis, extra activities made on your behalf by Studio Préniac are subject to the terms and conditions laid down by the service provider. Studio Préniac does not warrant the standard of performance of any additional services. You take full responsibility for satisfying yourself in advance as to the quality and provider ability to deliver the services and will address any complaints about the extra services with the respective provider(s) directly.
It is your responsibility to ensure that you are in possession of a valid passport and all necessary travel and health documents before departure.
Please check with your relevant authority as to any visa or health requirements as these may change over time.
Studio Préniac makes every effort to ensure the accuracy of the information contained on our website and in any publicity material we write. However, content is subject to change from time to time.
Studio Préniac will endeavour to notify you of any changes known to us affecting your holiday prior to issuing you with our booking confirmation.
Studio Préniac is not responsible for the content, policies and services of any sites linked to or accessible via our website.
Studio Préniac accepts responsibility for the services we have contracted to provide. If you suffer personal injury or death from any activity which is not part of your holiday booked with us but occurs during the holiday, we will not be liable for any compensation.
Studio Préniac accepts no responsibility for the acts or omissions of its clients whether negligent or otherwise and shall not be held liable for any claims made against its clients either by other clients of Studio Préniac or third parties.